BOOKINGS MENORCA VACATIONS

Call us from 9h to 21h
(+34) 971 159 748
Send us an email
reservas@menorcavacations.com

Frequent questions

Rental of villas and apartments in Menorca

Frequent questions

Menorca Vacations

Menorca Vacations manages the rental of more than 120 properties of all types, exclusively in the area of Son Bou. From small apartments to large luxury villas, for a holiday in Menorca for couples, families and premium customers. All properties have to adapt to our demanding quality standards.

  • How do Payments work?

    In order to confirm a booking, it is necessary to make a deposit payment of a 20%. This payment can be made with a credit card or bank transfer.

    The 80% balance payment must be payed 45 days prior to arrival date. In this case, you can pay via credit card or bank transfer.

    For bookings made with less than 45 days prior to arrival date, we request payment of the total amount of the booking.

  • What does the price include?

    The price includes VAT and is per property, not per person.

    On arrival you will find the property cleaned and ready for use, including bath towels and bed linen.

    Reception service and a 24 hour emergency assistance number are available.

    Cleaning services included are: a light clean and fresh towels every 4 days and full clean and fresh linen every 8 days.

    All power supplies, care and maintenance of the property, including pool, garden and any technical issue that may arise during your stay.

    For bookings that stay a week or more we supply a Welcome Pack with basic groceries.

  • What happens if I wish to cancel the booking?

    Once a booking is confirmed, it is possible to cancel, but subject to the following cancelation fees:

    • If done with more than 60 days prior to arrival: we return the deposit. No charges.
    • If done between 59 & 45 days prior to arrival: you loose the deposit.
    • If done between 44 & 30 days prior to arrival: 50 % of the booking is charged.
    • If done between 29 & 15 days prior to arrival: 75 % of the booking is charged.
    • If done with less than 15 days prior to arrival: 100% of the booking is charged.
  • Can I change my booking once it is confirmed?

    Some alterations are possible, but it is very important that you contact our Bookings department, who will assist you and confirm if these changes are possible and if any charges apply.

  • How does key collection and return work?

    We have a Reception office in the Son Bou area, which you will find on our Contact page. We will wait for you there to hand you the keys and give you all the property information, as well as any other information you may require.

    The official check in and key collection time is as from 4 pm. Please make sure you contact our Reception with your arrival details, so we can give priority to your property in case you have an early arrival.

    The official check out and key return time is at 10 am. At Reception you will find luggage storage, showers and changing room facilities so you can enjoy up to the last minute of your holiday.

  • What if you have a problem or complaint with our service or accommodation?

    We work really hard to avoid any problems or prevent a complaint, but we are not machines, and sometimes, we some faults may arise.

    If this is the case, it is very important that if you have a problem, you report immediately to Reception, so we can put our team to work on the solution and minimize the impact on your holiday experience.

    We remind you that Menorca Vacations will not assume responsibilities of complaints that have not been registered during your stay.

  • How does our breakage policy work?

    Although the property is not yours, we trust you will treat it with the same care and respect as if it was.

    If you cause harm or break something, please let us know about it so we can decide is we can assume the damage or you must take care of the cost.

Highlighted properties

The best family vacations
  • Suites Las Vistas
  • Suites Las Vistas
  • Suites Las Vistas

Suites Las Vistas

A new luxury property model

Suite Las Vistas is the first step of our project that aims to offer a new kind of luxury property. Orientated to couples who search to enjoy of a PREMIUM home, but do not need to rent a full 5 bedroom house.

  • Villa Del Sol
  • Villa Del Sol
  • Villa Del Sol

Villa Del Sol

Avant-garde and cozy style

Villa del Sol has been totally renovated and decorated with style and luxury detail. The result is a new style inside our catalogue, fresh, modern and homely, that has made Villa del Sol one our more exlcusive and demanded properties.

  • Sunset Suites
  • Sunset Suites
  • Sunset Suites

Sunset Suites

Designed with a fresh and modern style

In line with the rest of our properties, the complex has been renambed and will now be SUNSET SUITES, with fresh and modern interior designs. All our Sunset apartments have been totally renovated and they are totally equipped.

Tell us your opinion

Your experience at Menorca Vacations
  • Excellent company, perfect stay

    Menorca Vacations staff were very friendly, helpful, they responded promptly to issues and they even booked a taxi for us. We stayed in a great apartment for 10 minutes for the town center. Menorca Vacations made our stay in Son Bou special.

  • Amazing service, amazing villa

    All very professional and proficient. The villa was amazing well-equipped lots of glasses, pillows, pool, beds, etc. Cleaners came in daily or by daily fresh towels and linen daily.  Pool is amazing views are fab. BBQ good and seating and dining arrangements are good.  Menorca Vacations are a good company very helpful and I would highly recommend them!

  • A good company and nice people for booking in Menorca

    Booked apartments and Villa in Son Bou both managed by Menorca vacations! The service provided by them was excellent and well organized, the staff was all efficient and friendly, would definitely use them in the future!

    Offices

    MENORCA VACATIONS

    Passeig del Prat, Y42
    07730, Son Bou, Alaior.
    Menorca - Islas Baleares

    Contact us

    (+34) 971 159 748

    reservas@menorcavacations.com

    Passeig Des Prat, local Y 42
    07730 Alaior, Balearic Islands
    GPS: 39.900721, 4.076886

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